Opportunity Statement
In support of the Sterling assessment results and the County Administrator’s Direction, the Monroe County efforts to establish a uniform method to establish and collect performance measures is incomplete.
Linkage
1. Mission of providing outstanding public service.
2. The Sterling criteria requires a process to select, collect, align, and integrate data and information to support daily operations.
Outcome
A systematic process which can be measured and continuously improved to facilitate development of the measurement system.
Alignment of all divisions metrics to support the management review process.
Data driven decision making.
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